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Wholesale Store Frequently Asked Questions

Store Specials
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Old Prototypes

Can I get Free shipping on Wholesale items?
In a word, no. Sorry. Due to the fact that cases may be be shipped separately or re-boxed in larger boxes. There is no free shipping on wholesale items.
Wholesale Shipping Cost.
We ship cases as close to our shipping costs as possible. We will e-invoice you prior to shipping of any additional shipping costs. We do offer discounted shipping rates, and full insurance.

Please be advised that if a shipping balance remains unpaid, or we cannot verify a shipping address an order may be delayed or refunded.
Are Wholesale Items Graded?
We do not open factory sealed cases intended for Wholesale. Therefore we do not grade cases. We do inspect the exterior box for any signs of shipping damage.
Wholesale Return Policy
For any reason you are not delighted with the order you received, please contact us via e-mail within 30 days of receipt to receive a Return Merchant Authorization "RMA Number" for 100% refund of purchase price less S&H.

Factory sealed cases MUST be returned as they were shipped, in unopened condition.

Please do NOT add extra packing tape to box.

Please do NOT attempt to retape box.

We know what factory cases look like, and what original packing looks like. Such added or repackaged tape on box will be deemed as an "
opened box," and a refund would then NOT be accepted. This is to maintain authenticity of factory sealed cases.

Factory sealed cases tend to have higher collector values than open boxes, or individual purchases. A verified sealed case can receive a proof uncirculated or "U" (uncirculated) grade on each figure graded inside the box by professional 3rd-party graders. They will charge for their grading service. When shipping to a 3rd party grader they want the box shipped with original factory seals and will verify all authentic seals, or they will not grant proof uncirculated grade on the figures/ items in the factory box. See their instructions for further info.

Please advise of return before shipping back to receive proper credit and any special instructions.
Special Order Wholesale
Are items (cases) that are not currently listed for sale on our website must be ordered through a vendor, distributor, or manufacturer. Purchasing cases for a customer's own inventory, personal or other business use is a Special Purchase Order and subject to terms.

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Wholesale Store

No Minimum Purchase Required

Wholesale - No Minimum Purchase requirement. Purchase 1 case or 100.

Volume discounts available when purchasing 10 or more identical cases.

Wholesale purchases must be purchased separate from retail store purchases. Additional shipping may be required.


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