|"Buyer," "User," "Visitor," refers
to anyone who views the web domain known as SouthWestFigures.com and swfigures.com (from
here on referred to as "SWFIGURES.COM,"
|Our web sites are open 24 hours a day 7 days a week, 365 days
a year including holidays. Customer Service hours vary and we get 1,000's of (non-order) email questions mostly
this one so please be patient.
|SWFIGURES.COM/ SouthWestFigures.com or its merchant (shopping
cart) payment processing company uses standard Secure Sockets Layer (SSL) encryption to protect the confidentiality
of your personal information.
|We accept payments by Visa, Mastercard, American Express, Discover,
Pay Pal, electronic checks, U.S. Postal Drafted Money Orders, and Western Union.
|Every effort is made that orders are shipped by same or next
business day for all in-stock orders. Orders received on weekends and holidays are normally shipped same or next
business day. For updates and amendments to shipping, please see: Shipping
|International Shipping costs more than domestic USA shipping.
Shipping must be paid prior to order shipped. We do not guarantee time delivery unless a guaranteed mail service
is used with the order, such as FEDEX. International Shipping and FAQ.
|Mail Filters, Bad e-mail Address, or Non-Response e-mail:
|To save operating costs, and to offer low prices and specials
on particular items, we use e-mail as a primary method of conducting business. Please check any Spam or other mail
filters to allow e-mail from our web site. If in the event we are unable to reach Buyer via e-mail, we may at our
option refund 100% of Buyer's purchase without further attempt to notify Buyer. This includes international orders
whose shipping cost may be materially deficient.
|We guarantee 100% satisfaction with our products. If for any
reason you are not satisfied with your order, please contact us via e-mail (CustomerService@swfigures.com)within
30 days from the Delivery Date to receive an Return Merchant Authorization (RMA) Number for a refund.
Please note that all items are inspected for quality and correct quantity prior to shipment. Products MUST be returned
in their entirety in their original (unopened), resaleable condition. if possible, please include the packaging
slip, Pay Pal invoice, or at least the first and last name of who made the purchase transaction so we know who
to refund. If you need a copy please email us. Shipping is paid to a 3rd party, thus original or return shipping
or handling charges cannot be refunded.
EXCEPTION: If we made a mistake such as sending you the wrong item(s), we will cover 100% shipping and return costs.
|Loose (out of box/ open box or package) aka "Open Items."
|To protect and maintain product authenticity, open items
be returned. Factory sealed items may be returned. Items in sealed baggies may be returned if baggie(s) are still fully
sealed (untampered). Return
|Received damaged item(s)/ lost item(s) insurance claim policy:
|All damaged items during transit claims should be photographed
including all sides or box, especially damage side and inside box of what was damaged. We will handle any damage
claim for you.
If received damaged package/ good, buyer MUST notify us of damage within 5 business days of receipt or we
may not accept a return. We will set up a Return Merchant Authorization (RMA) so you can be credited
quickly and properly.
|We no longer have store credits. If returning an item within
the return period (as above) we will issue a refund of the purchase price.
|Privacy Notice & Data Collection:
|We may collect directly and or indirectly personally identifying
information ("Data") from those who visit SWFIGURES.COM/ SouthWestFigures.com. Such information that
may be collected may include, but is not limited to your Internet Protocol Address ("IP Address"). We
also collect valid email addresses from those who write to us and or make a purchase on our web site. Data is also
collected by 3rd parties including but not limited to our payment processor for security purposes that can help
protect customers from unauthorized charges on their credit cards. Data may also be collected by services we contract
through such as Google and other 3rd party advertisers. Data may also be collected by 3rd party web traffic reporters.
Data is normally used to analyze web traffic and to give our marketing department ideas how to improve the web
site. Separately, we may subscribe to 3rd party sites that use various data analysis programs to trace Spammers
those operating outside the law, and or to trace those whom where we deem are or may be a potential threat to our
company or web site. We protect our customers. We do not use any data maliciously or illegally.
|Privacy Notice & Information Sharing:
|We do not sell, rent, trade/ exchange, loan, lease or otherwise share your name,
address, e-mail address, credit information or contact information to ourside our company such as 3rd parties.
We may provide U.S. law enforcement for investigation into any credit card fraud, mail fraud, wire fraud, or other
activities that may be deemed criminal in nature.
|Links to Third Party Sites:
|SWFIGURES.COM/SouthWestFigures.com may contain links to third-party
sites. Access to any other Internet site linked to this site is at the user's own risk. SWFIGURES.COM/SouthWestFigures.com
is not responsible for the accuracy or reliability of any information, data or statements made on these sites,
or for the privacy policies followed by these sites. SWFIGURES.COM/ SouthWestFigures.com provide these links merely
as a convenience and the inclusion of such links does not imply an endorsement.
|[17 USC §410(c)]: Users agree not to copy text
or images, or download all or any part of the named domains without the prior expressed written permission from
authorized persons from SWFIGURES.COM/SouthWestFigures.com Original works and content are copyright, all rights
Posting a document on the world wide web is a "public display" of the work, which is among the rights
exclusively reserved to the owner of the copyrighted work [17 USC §106(5)]. Commercial and other unauthorized
reproduction in part or in whole of work under the SWFIGURES.COM domain can be liable to financial damages up to
US$150,000.00 [17 USC §§412, 504(c)]. Questions of use of work, marks, trademarks, etc., from the SWFIGURES.COM/SouthWestFigures.com
domain may be addressed to company management.
|Non-Proprietary Trade Marks and Copyrights:
|Star Wars is a registered trademark of LucasFilm, LTD, and bearer
of all such rights or their assignees, or successors. The Star Wars logos, character images and likeness are property
of LucasFilm, LTD, and or other LucasFilm companies, all rights reserved. Hasbro Corporation is the manufacturer
of virtually all Star Wars toys. Hasbro has certain rights including trademark and copyrights to certain Star Wars
images, and toys. The Walt Disney Company purchased Lucasfilm, LTD.,
and various rights.
|SWFIGURES.COM/SouthWestFigures.com is not affiliated with any
LucasFilm company, Hasbro, Disney or other company or manufacturer of any items sold within the SWFIGURES.COM/SouthWestFigures.com
|Product Safety Warning: Legal Disclaimer:
|Although many of our customers are collectors who have no intent
to open the toys and items we may offer, we also have many customers who purchase these items for gifts, etc.,
for children. Parents/ adults/ those initiating a purchase are strongly cautioned that any one or more items we
sell may or may not contain a "product safety warning label" on the packaging, and therefore we warn
that, "Any one, or more products we sell may contain small parts which could become a choking hazard in especially
small children." We do not manufacture or grant any written or implied warrantee, nor state any guarantee
as to the safety or reliability of any product produced by the appropriate manufacturer. If you have any questions
regarding the manufacturing, etc., of any product we may sell, please contact Hasbro, Inc. or their licensee. We
are not responsible for the misuse, inappropriate or unsupervised activity of children. Parents are especially
cautioned in exercising sound judgment. For the latest in U.S. Government recalls, please visit the U.S. Consumer Product Safety Commission.
|Although SWFIGURES.COM/ SouthWestFigures.com has attempted to
provide accurate information on its web site, SWFIGURES.COM/ SouthWestFigures.com assumes no responsibility for
the accuracy of the information. SWFIGURES.COM may change the products, services, pricing, shipping, insurance,
or other make other changes to the website at any time without notice. Mention of non-SWFIGURES.COM products or
services is for information purposes only and constitutes neither an endorsement nor a recommendation. Product
specifications, prices and ship dates are subject to change and availability without notice. Toys/ collectibles
may contain variation or may alter in appearance as subject to LucasFilm, LTD, and or Hasbro's specifications.
|Value of Products Listed or Sold/ Future Value of Products
Listed or Sold:
|We make no warranty nor guarantee the value of products listed
or sold now or in the future. Ultimately, the value of anything is determined what the market will bear at the
moment and can change without notice.
|No Warrantee nor Warranty:
|ALL INFORMATION, PRODUCTS, AND SERVICES PROVIDED ON THIS WEB
SITE ARE PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, AS TO THE OPERATION
OF THE SITE, OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. SWFIGURES.COM/SouthWestFigures.com
AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, THOSE OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND/OR NONINFRINGEMENT.
SWFIGURES.COM/ SouthWestFigures.com AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, OR PARENT ORGANIZATION(S)
SHALL NOT BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL, OR INCIDENTAL DAMAGES INCLUDING, WITHOUT LIMITATION,
LOST PROFITS OR REVENUES, COSTS OF REPLACEMENT GOODS, LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OF OR INABILITY
TO USE THIS SITE OR ANY SWFIGURES.COM/SouthWestFigures.com PRODUCT OR SERVICE, AND DAMAGES RESULTING FROM USE OF
|If a user of this site breaches any of these Terms, SWFIGURES.COM/
SouthWestFigures.com may, in addition to any other remedies available at law or equity, deny the user access to
the site and/or disable any user name and password associated with such user.
|User AGREES to indemnify and hold SWFIGURES.COM/ SouthWestFigures.com
and its parent organization, its subsidiaries if any, affiliates, officers, agents, suppliers or other partners,
staff, advisors, and employees harmless from any claim or demand, including reasonable legal fees, made by any
third party due to or arising out of your use of this site or its products or services or your violation of these
|If in any event a claim is brought against our company, buyer
must first contact Customer Service to resolve any claim. If, in the event any unresolved claim appears to be outstanding,
further legal venue will be in the state of our parent company having such jurisdiction.
|This and associated links on this page, and separately all domestic
USA shipping, international shipping,
retail FAQ, and wholesale FAQ pages under
the swfigures.com domain, constitutes the terms of the entire Agreement, an no oral modification may be amended
to these terms by anyone. For questions regarding any of these terms, please contact Customer Service at the link
Rev. Jan. 21, 2018, 20:46 HRS. (USA)