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My order didn't arrive on time



Our delivery time success rate has historically been 99%.

Shipping guarantee applies to only USA domestic orders shipped via FEDEX. In the rare event your order did not arrive within our
guaranteed delivery period, please contact Customer Service. You will be issued a 100% shipping refund.

Please allow up to 1-5 business days for us to investigate your claim.

Orders shipped to U.S. military addresses may take extra delivery time and final delivery is via U.S. military. Please know that we, nor USPS has no control over delivery times. We insure all military packages at no extra charge.

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