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| Shipping FAQ: |
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| Why the shipping rate increase? |
| FEDEX. |
| We subsidized (lost money) in 2005 for undercharging for overall
shipping, (box, packaging materials, FEDEX imposed rate increase(s) for home delivery, FEDEX imposed fuel surcharge,
and other related shipping costs). FEDEX raised rates in 2006 2007, 2008, 2008, 2010, 2011 to date and citing increase
in their cost to ship packages (fuel, transportation vehicles, labor, pension, healthcare, etc.). Other major private
shippers have or will follow. |
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| USPS. |
| USPS has raised shipping/ mailing rates in high frequency as well. |
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| We try to keep rates close to our cost. |
| We periodically may need to make some shipping cost adjustments as
rates and costs change. We do reevaluate shipping rates based on our total cost of shipping. Thus if our costs
sustain a modest increase or decrease from current rates we do change our rates accordingly. |
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| Get help with ordering, shipping, tracking, etc. |
| Customer Service |
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