| I am having on-line order challenges. |
| Here are a few things to check. |
| |
| 1. Is there a pop-up blocker that is preventing to open our Secured
SSL shopping cart to open when "adding to cart?" |
| To Fix: Set
pop up blocker to allow pop ups from https://www.paypal.com/cgi-bin/webscr (secured shopping cart), or set pop
up browser to medium if using Internet explorer. |
| |
| 2. Is there a firewall program that is blocking partial view of
the site? |
| To Fix: Please
"allow session cookies," and "allow mobile code" on the www.swfigures.com domain. Session cookies
may be necessary to allow shopping on the swfigures.com site. Mobil code allows you to see active content such
as flash text and certain images on the swfigures.com site. If you can move your mouse over the left hand column
on this page, it should flash color from blue to gray. |
| |
| 3. Is your web browser security set to the highest setting? This
could block the shopping cart from working. |
| To Fix: Please
set web browser to "medium security." |
| |
| 4. Is your web browser privacy setting set to highest security?
This could block the shopping cart from working. |
| To Fix: Please
set web browser to "medium" or "medium high security." |
| |
| On-line Order Help |
| |