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I am having on-line order challenges.
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1. Is there a pop-up blocker that is preventing to open our Secured SSL shopping cart to open when "adding to cart?"
To Fix: Set pop up blocker to allow pop ups from (secured shopping cart), or set pop up browser to medium if using Internet explorer.
2. Is there a firewall program that is blocking partial view of the site?
To Fix: Please "allow session cookies," and "allow mobile code" on the domain. Session cookies may be necessary to allow shopping on the site. Mobil code allows you to see active content such as flash text and certain images on the site. If you can move your mouse over the left hand column on this page, it should flash color from blue to gray.
3. Is your web browser security set to the highest setting? This could block the shopping cart from working.
To Fix: Please set web browser to "medium security."
4. Is your web browser privacy setting set to highest security? This could block the shopping cart from working.
To Fix: Please set web browser to "medium" or "medium high security."
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