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Serving Your Galaxy Since 1988

 
 
 
 
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Can I return items NOT purchased from

SouthWestFigures.com/ swfigures.com?

 
 
Only items identified as purchased from this website can be returned to us. Items shipped to us that was not verified to be purchased from us can only be returned to sender when return shipping is paid at our current shipping rates to a Confirmed Address.
 
Unclaimed items will be accessed a $25.00 per month storage fee for 30 days if items not reclaimed, and return shipping is not paid. Items unclaimed after 60 days will be donated to charity and no further claims made be accepted on unauthorized returns NOT purchased from this website.
 

Yes, people have sent us things they did not buy from us and demanded a refund.

No, we have never had to charge a "storage fee" since we added this policy...yet.

 
 
 
 

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